Privacy Policy
// Last Updated: June 2025
FEILIZ TECH ("Feiliz," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or contact us regarding our industrial machinery and supply chain services. By using our website, you agree to the practices described in this policy.
Information We Collect
We may collect the following types of information:
- Contact Information: Name, company name, email address, phone number, and country, provided when you fill out a contact form, send an email, or reach out via WhatsApp.
- Business Information: Details about your production requirements, machinery needs, or project specifications that you voluntarily share with us.
- Usage Data: Basic website analytics such as pages visited, time spent on site, browser type, and referring URL, collected via standard web analytics tools.
How We Use Your Information
We use the information we collect solely for legitimate business purposes, including:
- Responding to your inquiries and providing technical consultations or quotations.
- Understanding your production requirements to recommend appropriate machinery solutions.
- Sending relevant updates, product information, or follow-up communications related to your inquiry.
- Improving our website and service offerings based on usage patterns.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Information Sharing
We do not share your personal information with third parties except in the following limited circumstances:
- Trusted Partners: We may share relevant technical specifications with our engineering and manufacturing partners in the Pearl River Delta region solely to fulfill your equipment requirements. These partners are bound by confidentiality obligations.
- Legal Compliance: We may disclose information if required by applicable law, regulation, or legal process.
Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse. All business communications are conducted through secured channels. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Cookies & Analytics
Our website may use cookies and similar tracking technologies to analyze website traffic and improve user experience. These tools collect anonymous, aggregated data and do not identify you personally.
You may configure your browser to refuse cookies or alert you when cookies are being sent. Disabling cookies may affect certain features of our website.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Business inquiry records are typically retained for up to three (3) years for follow-up and reference purposes.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information, subject to legal obligations.
- Opt out of receiving marketing communications from us at any time.
To exercise any of these rights, please contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable regulations. The updated version will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.
Privacy Inquiries
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us directly.
Bao'an, Shenzhen, China